Fees and payments

It’s important that you check with your health fund, prior to your admission, on the following:

  • Identify whether your level of health fund cover adequately covers the cost of your procedure and hospital accommodation.
  • Identify whether an excess is payable for your admission, and if so, the amount.
  • If you have been a member of your health fund for less than 12 months, your fund may not accept liability for the costs of your admission if your condition or any symptoms of your condition existed prior to your joining your health fund. In these cases, your health fund has the right to obtain details regarding these symptoms from your GP or specialist consultant.
  • If you are a member of a health fund, the hospital will conduct an eligibility check to establish your level of cover and any payable excesses. It is the patient’s responsibility to disclose health fund details to us.
  • Prostheses (artificial surgical items used during procedures such as intraocular lenses or viscoelastic fluids) are fully covered by your health fund.

Your Doctor will also advise you of their fees for your surgery.

For insured patients, our admission staff will be in contact with you to inform you of any estimated costs. You will be asked to sign a claim form and the hospital will then lodge a claim with your health fund.

For uninsured patients or insured patients with an excess, accounts are to be paid on your admission to the hospital.

All patients will be asked to sign a document stating that they are responsible for their accounts and costs associated with their admission.

Cost estimates, as part of our informed financial consent to you, are based on information provided to us by your Doctor prior to your admission. Occasionally, these costs may alter due to variations in the actual treatment given to you. You will be informed of any additional charges at discharge or as soon as any variations to your quoted treatment are detected. An invoice will then be forwarded to you.

We accept cash, EFTPOS and credit card.

Veterans’ Affairs patients must provide the hospital with their Gold Card number and bring the card at time of admission to the hospital.

Doctors, specialists, and anaesthetists will send you separate accounts not to be paid here at the hospital.

If pathology is taken while in our care, you will receive a separate account from the pathology provider.